SCRANTON — Marketplace at Steamtown owner John Basalyga and the outside operator of the mall’s parking garage disagree on how much free parking patrons will get under a new validation system starting Monday.
The operator, National Development Council, announced details Wednesday of the new system, including that mall patrons can park for free for up to three hours with a validation. After three hours, normal parking garage rates will apply — the same rates as at the city’s other garages overseen by NDC, which hired a different firm, ABM Parking Services, to manage the system.
Basalyga says mall patrons will be able to get unlimited free parking. All they’ll have to do is visit a validation station in the middle of the mall’s first floor to receive a validation for free parking, or get validated from certain larger tenants that will provide “self-validations.”
Boscov’s, Bee’s Backyard, Crunch Fitness and Luzerne County Community College all can self validate. Other future large tenants, including Electric City Aquarium & Reptile Den, Delta Medix and Iron Horse Movie Bistro, likely would get the self-validation method.
“You’ll never have to pay for parking if you’re a mall patron,” Basalyga said in a phone interview today. “My goal from day one (since he bought the mall) is to get people to come to the mall.”
In a separate phone interview today, NDC Director David Trevisani disagreed somewhat.
“You’ll park for three hours free as long as you get your ticket validated,” Trevisani said. “Our goal is to make sure folks know that this parking garage is free for mall patrons. It’s free for those three hours.”
Basalyga insists that a mall patron staying longer than three hours will be able to get “revalidated for longer so they aren’t charged” to park.
The dispute followed NDC’s announcement Wednesday of the new parking-control validation system at the mall to start Monday. After an article appeared on the website of The Times-Tribune Wednesday and in the newspaper today, Basalyga heard complaints from some patrons who thought they’ll have to pay for parking at the mall.
A three-hour window for free parking for typical mall shoppers is necessary to prevent non-mall patrons from using the mall garage to avoid paying for a parking garage spot or using street meters, Trevisani said.
Those non-mall-patrons may include people who park at the mall while working off site, visit the nearby state Office Building on Lackawanna Avenue or leave the mall and go elsewhere downtown.
As these people are not frequenting the mall or one of its tenants, they should have to pay typical parking garage rates to park at the mall — the same as they would do at the city’s other parking garages downtown also managed by NDC/ABM, Trevisani said. The mall’s new validation control system aims to achieve that result, he said.
“The mall has a number of varying users. Patrons and users will park for free up to the three hours,” Trevisani said. “If you go longer, then you give people the opportunity to park all day for free. You’re encouraging people to cheat. We had to have some limits.”
The validation system should readily serve all mall patrons by allowing for ample free parking time, Trevisani said.
According to NDC/ABM, the new parking arrangement at the mall will include:
■ Free parking of up to 30 minutes without any validation required, for the convenience of those who want to just pop in the mall.
■ Free parking of up to three hours with a same-day validated ticket.
■ No purchase required for a validation. Any user of the mall can get a parking validation. Patrons who do make purchases can take their receipts to an ABM Guest Services Kiosk on the first floor near the elevator to receive parking validations. But even patrons who don’t make any purchases — such as those browsing or walking in the mall — can go to this kiosk to receive parking validations.
■ Patrons of self-validating tenants — currently Boscov’s, Bee’s Backyard, Crunch Fitness and Luzerne County Community College — will get “chaser” validation tickets that will allow them to exit the garage without having to pay.
■ Normal parking garage rates — the same rates as at the city’s other ABM-operated garages downtown — will apply to non-Marketplace patrons, or to those staying longer than three hours. Weekday rates begin at $3.50 for 30-60 minutes and up to $12 for 15-24 hours. On weekends, parkers are not charged for the first three hours and pay a $5 flat fee thereafter.
■ Parking pay stations will be located on the ground-level escalator/elevator exits into the garage for patrons to pre-pay for parking.
■ Express exit lanes and those accepting cash and/or credit cards will be designated accordingly.
■ Monthly mall parkers will get magnetized wallet cards to activate the controls to enter and exit.
Contact the writer: jlockwood@timesshamrock.com; 570-348-9100 x5185; @jlockwoodTT on Twitter